In this privacy notice, you will find information about how Genymobile collects and handles information about you and your usage of our product in order to offer you the best possible service.
You will also find information about your rights, in particular how to request a copy of your data file and how to have us delete all information we keep about you.
Genymobile SAS is a French company based in Paris and Lyon, with activities in the United States operated through its subsidiary Genymobile INC, based in San Francisco. Once a small software development company specializing in Android applications, we emerged as a software provider in 2013 with our well-known Android emulator Genymotion.
Our company culture is built around transparence, collaboration, and community spirit. Our employees are true Android fans, and our developers have consistently thrived in playing a part in the ecosystem, notably through giving talks at conferences and publishing Open Source projects. We are committed to deserve the trust of our users, and for this reason we make a fair and sensible use of the data we collect.
Data is collected in three different occurrences.
In the first case, it is data that you consciously and willingly give to us, since it is information that you enter yourself.
In the two other cases, you might not be aware that this data is collected, and that’s why we are expliciting it here:
In the subsequent parts of this document, we will refer to these pieces of data using the acronyms B1, B2 and B3.
The information described above will be used for the following purposes:
B1 data will be used to better know our customer base. This means answering questions such as: is our product mainly used by big corporations or independent developers? Are our users more involved in software development, or rather testing and DevOps practices? In this context, the data will only be used at an aggregated level.
Since B1 data also contains your email address, it might also be used to communicate with you. This may happen in three different contexts:
B3 data will be used to improve our emulator, mainly in terms of features and technical functionalities. The usage data is aggregated to obtain statistics about most / least used virtual devices, features and widgets, and helps us prioritize future developments on our product roadmap, based on which features have shown the best adoption. In this context, the data will only be used at an aggregated level, and the modifications we will implement based on these insights will be the same for everyone. We do not propose different versions of our product depending on the user profile.
In more specific contexts, though, we might have to go back to the user level and check the data of a specific user. The main purposes of these actions are:
If you don’t want to be part of the statistics collection, or if you don’t want to have your usage monitored, you can disable part of the data collection. You will find more information about this in section G.
In compliance with the EU General Data Protection Regulation (GDPR), we wrote this document to inform you before the data is collected and make sure you consent to our policy.
When creating an account, the link towards this policy will be provided to you. You need to read and accept this policy to create an account. By consenting to this privacy notice, you are giving us permission to collect and process your personal data as specified above and for the purpose identified.
If you disagree with the policy, we will not be able to provide services to you, so you cannot create an account.
The data will be stored until you revoke your consent to have your data collected and stored by us. Please refer to the next paragraph to learn about how to revoke your consent.
At any moment of time, you are entitled to:
B1 data is mandatory for us to operate, but B2 and B3 data is only used to improve our product. As a result, if you don’t want to be part of the statistics, you can:
Your data will be shared with the following Third-Parties:
B2 data will be stored into Amplitude Analytics, a Marketing Analytics cloud-based solution based in the United States. Amplitude is compliant with the GDPR and is compliant with the Privacy Shield Frameworks which guarantees a fair use of European users’ data by American companies. You can learn more about how they handle data by following this link. Before reaching Amplitude, your data is routed by Segment.io.
When creating an account with us, you will receive a confirmation email. This email is sent by Sendgrid, which means that we share your email address – and only your email address, not the information you filled in the account creation form – with this tool. Sendgrid meets GDPR’s requirements and is compliant with the Privacy Shield Frameworks which guarantees a fair use of European users’ data by American companies. You can learn more about how they handle data by following this link.
In addition to this, if you have opted in to receive our news and updates, your email address will be shared with MailChimp which is our Email Services Provider. MailChimp meets GDPR’s requirements and is compliant with the Privacy Shield Frameworks which guarantees a fair use of European users’ data by American companies. You can learn more about how they handle data by following this link.
Should you also contact us for technical support, your ticket will be logged into Zendesk, including all elements you put down in our contact form. If you get in touch with our Sales team, you might also be registered in Zoho, our CRM platform, and, of course, gmail, if you exchange emails with any employee of Genymobile.
If you buy a license on our website, your data will transit through either Paypal or Stripe, and will be verified by Signifyd, which helps us to fight fraud.
Last but not least, our technical stack is built on:
These Third-Parties are services that Genymobile SAS uses either to power its core technology or to support its SG&A functions. By no means is Genymobile SAS disclosing any information about its users or customers in a different purpose. In particular, Genymobile SAS is not selling data to any Third-Party, and is not sharing data as part of commercial agreements.
|Amplitude||USA||Marketing Analytics||Browsing Activity||link|
|Cloudflare||USA||CND / DNS Provider||Technical data||link|
|OVH||France||Hosting Provider||Technical data||link|
|Segment||USA||Web Analytics||Browsing activity||link|
|Signifyd||USA||Fraud Detection||Payment data||link|
|Zoho||India||Customer Relationship Management||Email, name, company||link|