Genymotion Device image (PaaS)
– Refund and Cancellation Policy –
Refund eligibility is at Genymobile sole and exclusive discretion, should customers request a refund of any fees after they have purchased access to Genymotion Device image (Cloud PaaS) from cloud providers for any supported instance type, even if they have not launched it.
Should customers decide to stop using or cancel after they launch Genymotion Device image (Cloud PaaS) from cloud providers for any reason other than a technical problem, within the time period for which they have the right to access the product, refund eligibility is at Genymobile sole and exclusive discretion.
Should customers face an issue other than forgetting to stop devices, they must first contact Genymotion technical support to be eligible for a refund. Approval, as well as full or partial refund, is at Genymobile sole and exclusive discretion.